FAQs

Packaging and Care

All of my artwork is shipped in a sturdy and protective postal tube (apart from slate paintings which use a padded envelope). Artwork may arrive lightly curled from being rolled up and can be safely flattened by leaving it under a heavy object such as some books for a few days.



Processing and delivery

Production time can take between one and three weeks depending on the complexity and medium of the image. Shipping is currently UK only, I use Royal Mail First Class Signed postage for my orders.



Image guidelines

I can draw anything requested apart from explicit photos. Ensure the subject of your photo is clear, bright and obvious. I will typically edit these in Lightroom before working on them so slightly darker photos are not an issue. Please note that I can reject your order if the chosen photo does not meet my guidelines.



Sending the image and placing the order

Before placing your order, please send me your photo by pressing the 'Message Seller' button below and attaching the photo in the message. You can place your order once I have checked your photo to make sure it fits the guidelines.



Backgrounds

A background can be included for +40% of the original fee. If you would like, I can make adjustments to your background, such as a light blur to enhance the foreground or by changing its colours e.g multi coloured to monochrome. This can help allow the subject/foreground to stand out more.